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PRODUCTS
>Judging Quality
>Glossary (Luggage Terms)
>Warranties
>Repairs
>Replacement Parts
>Damage Caused by Airline (What to do?)
Judging Quality
So many bags, which one to choose? You want
to buy a bag that will hold up to the way you travel. As you compare
bags you should be comparing these points...
Fabric:
The biggest difference in the quality of a bag lies in the fabric
it is made of. Most bags are made from nylon, leather, or polyester.
However, there are varieties of each:
- Nylon
- When talking about nylon, you will notice differences in the "denier"
of the fabric. This is a reference to the thickness of the nylon
threads in that fabric. The higher the denier, the more rugged the
fabric woven from it. 2520 denier is the most durable nylon you
will find. Many manufacturers have created names for their own specialized
heavy variations. The toughest are Dupont, Ballistic, & Cordura.
These heavy nylons are extremely hard to puncture or slash. In fact,
the names come from their origins as layers in bulletproof clothing
made for police. Lighter nylons are also strong and are often used
for backpacks and duffels because of their flexibility and lightness.
Most nylon bags are also treated with a sealant on the interior
face of the fabric that helps to keep your garments protected and
dry should the case get wet.
- Leather
- You will often see leather bags described as "Full-Grain"
or "Top-Grain". These bags are made from the exterior
hide rather than from split layers, and are very sturdy. Belting
leather is thick leather often used in briefcases, attaches, and
catalog cases. Luggage sewn from belting leather is stiff enough
to stand alone without a frame. That thickness also lends it for
use in the trim and piping of nylon bags.
- Polyester
- Polyester is the least durable of the 3 fabrics. Like nylon, you
will notice differences in the "denier" of the fabric.
The higher the denier, the more durable the fabric. Polyester bags
are best suited for infrequent travelers.
Handles:
Most upright cases are equipped with a push-button handle that locks
in two positions. There are some variations. Some bags have a swivel
handle that pivots and locks into a natural "palm-facing the
body" rolling position, some handles have a Thermal Plastic Rubberized
grip for comfort, some handles extend further to accomodate taller
travelers, etc. But, for the most part, the handles are very similar
and the difference in handles is going to be in the construction of
the handle, which can best be determined by the reputation of the
brand.
Wheels:
Most luggage manufacturers have adopted the rubber wheels originally
created for in-line skates. They are quiet and wear like iron. Look
for wheels that are slightly recessed into the frame of the bag, which
helps reduce wear. Some bags are equipped with four, 360 degree rotation
wheels for multi-directional rolling.
Zippers & Locks
Larger, oversized zippers and pulls tend to be sturdier and are great
for a firm grip. You will notice some zippers being described as "self-healing".
These zippers are made of interlocking nylon coils. If the halves
of these "self-healing" zippers ever split apart from internal
pressure, just sliding the pull back to the start will allow you to
rejoin them. If you are concerned with securing the contents of your
bag, look for a bag that comes with a TSA-approved lock and you won't
have to worry about them cutting your lock at the airport!
If you need further assistance, don't hesitate to contact us! Our
sales associates have been in this industry for years and would be
happy to help you choose the right bag to suit your needs!
Call us toll-free at 1-800-551-7090 or send
us an email: info@discountluggage.com
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Glossary
Are you running into some words that don't come up in everyday conversation?
Between technical descriptions and marketing names, it can sometimes
be hard to understand what each manufacturer is trying to tell you
without a little help.
#10 zippers: Large coiling zippers with a well-deserved
reputation for durability.
ABS: a durable plastic; used on football helmets,
etc.
Add-a-bag: A method of connecting a non-wheeled bag
to a wheeled bag.
Belting Leather: Thick leather of the type often
used for belts. Very sturdy. Often used in briefcases and the trim
on luggage.
Ballistic
Cloth: Heavy nylon, originally created for use in bullet-proof
vests. Very difficult to slash or puncture.
Cordura
Nylon: Heavy nylon, originally created for use in bullet-proof
vests. Very difficult to slash or puncture.
D-ring: metal ring used for attaching straps.
Denier:
a unit of measurement related to the thickness of a fabric fiber.
EVA: an especially lightweight foam.
Gussetted:
The accordian-like folds on the sides of internal pockets in briefcases.
Allows the pocket to snuggly hold large or small stacks of paper.
Hand Leather: Heavy leather taken from the outside
of the hide. Very durable.
Hardware: Refers to the buckles, latches, zippers,
etc. on the bag.
Key Lock: Locks often used on Pullman luggage. Click
closed and lock with a key.
Napa
Leather: a smooth leather, first dyed in a vat of aniline,
then colored with a light pigment that evens out the color and increases
the durability of the leather.
Pullman: Also known as an Upright Case. The standard
large suitcase-style case. These days almost all such cases have wheels
on one end and a telescoping handle on the opposite end for pulling
the case behind you.
PVC: a durable vinyl often used in upright frames
and wetpaks.
Rollaboard:
A Carry-On case with wheels.
Self-Repairing
(Self-Healing) Zippers: Coiling zippers that are very durable,
and will continue to function even if a few teeth are broken off.
Skid
Plate: Metal or plastic plates attached to the exterior of
some luggage to protect against abrasions.
Suiter:
An Upright Case/Pullman with an internal compartment or hanger with
padded bars that will hold suits, dresses and other garments in place
when the bag is packed to reduce wrinkling.
TPR: "Thermal Plastic Rubberized"; used
on handle grips for comfort.
Tuck
Lock: A lock that inserts a leather tab into a matching loop.
Often used on the front of briefcases.
Turn
Lock: Locks often used on Pullman luggage. Click closed and
then turn a metal latch.
Upright Case: Also known as a Pullman. The standard
large suitcase-style case. These days almost all such cases have wheels
on one end and a telescoping handle on the opposite end for pulling
the case behind you.
Wet Pack: An internal plastic compartment used to
hold wet items such as gym clothes and wet bathing suits.
YKK Zippers: Large coiling zippers with a well-deserved
reputation for durability.
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Warranties
Every item sold at DiscountLuggage.com is covered by the manufacturer's
warranty. The warranty length is listed on the product details page.
For more details on specific warranties, you'll want to contact the
manufacturer directly.
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Repairs
DiscountLuggage.com does not perform repairs. If you find that your luggage
requires service, you will need to contact the manufacturer to locate
an authorized part/repair center in your area. If an authorized repair
center is not available in your area, you will be given instructions
on how to send your item(s) in for service. Repairs and service will
be performed under the terms of the product warranty. Feel free to
contact us if you have any questions or if you experience difficulty
in obtaining repairs and service on items purchased from DiscountLuggage.com.
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Replacement Parts
DiscountLuggage.com does not stock replacement parts for any of the merchandise
that we sell. Contact the manufacturer in order to locate an authorized
part/repair center in your area. Depending on the situation, they
may be able to send you the parts for repair. In most cases, however,
you will probably need to send the bag to the manufacturer or one
of their authorized agents in order to receive parts and service.
Parts will be replaced under the terms of the product warranty. Feel
free to contact us if you have any questions or if you experience
difficulty in obtaining parts and service for items purchased from
DiscountLuggage.com.
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Airline Damage
If your bag is damaged by an airline, you should immediately file
a damage claim with the airline. Most manufacturers' warranties do
not cover abuse or mishandling. Contact the manufacturer directly
for information on a specific product's warranty.
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